boydens.co.uk 47 Team spotlight Every day is different, and the nature of my job means that I am not sat at my desk the whole time. I love seeing a sale from start to finish, and it is always highly rewarding to have conversations with clients and to build those relationships. I can help you with… Finding your perfect home! If you are looking to sell your home or seeking the ideal tenant for your property, I can help, so don’t hesitate to contact me! Paula Gilks, Branch Administrator paula.gilks@ boydens.co.uk About Me Prior to joining Boydens, I worked as an administrator in pest control and hygiene services, and before that in pub and restaurant management. Both these roles gave me a firm grounding in customer service. I enjoy baking and sewing and am a keen animal lover. I have one daughter. My day to day My day is always varied and I am generally the first point of contact for the branch. I carry out write-ups for our properties as well as undertaking the occasional viewing. I also manage the progression of our lettings and carry out the referencing process whilst also handling queries on sales we have underway. My role is very diverse and also involves helping out our Property Manager when required. What I love about my job I love the variety of my job – there is literally something different every day. I also enjoy the rapport I have been able to build up with landlords, tenants, vendors and our contractors. An added bonus is getting to see other homes and properties which I find interesting, as you can often take inspiration from what other people have done to their homes. I can help you with… If you are dealing with our branch for any sale or let, I will be able to ensure that this runs as smoothly as possible, and so we are sure to be in touch! Carole Roberts, Property Manager carole. roberts@ boydens.co.uk About me I joined Boydens in 2010 as a part-time administrator, having previously worked in the insurance industry. In my spare time, I love to spend time with my family and two grandchildren. I also enjoy eating out and a nice glass of wine! My day to day I always start the day checking emails in order to be fully up to speed with any new maintenance issues which may have arisen overnight. The next priority is to check the status of existing maintenance jobs, chasing invoices and contractors, and then dealing with the unforeseen emergencies which may occur on the maintenance side. What I love about my job I love meeting people and really enjoy working with my colleagues, which is always a hive of activity. The best part of the job is helping to resolve issues to the satisfaction of the clients, and over the years I have built up good relationships with my landlords, which means I am able to help them even better. I can help you with… I can help ease the burden of landlords by looking after properties on their behalf and providing peace of mind in the process. Michael Loader, Mortgage Advisor michael@ parginfs.com About me I have been a mortgage advisor since 2013. I previously worked in retail for ten years, but have always worked closely with estate agents since becoming an advisor. I am a keen football fan, and I play seven-a-side football. I have two children. My day to day My role is to look after the West Essex, Sudbury and Coastal Branches, and so I spend time regularly in those branches but am more regularly based in the West Essex Branch. My time is spent researching products for clients, taking into account their specific needs, whilst also chasing lenders and solicitors to progress deals accordingly. What I love about my job Being part of securing a client a new home remains a rewarding part of my job. This job also comes with a certain level of flexibility, and so I am able to balance my home and work life. The job is always most rewarding when a complicated application is completed and the client is delighted. I can help you with… Mortgages! Whether you are a first-time buyer, looking for a Buy to Let or have adverse credit, I can help. I also look after clients for remortgages and insurances such as Life, Critical Illness or Buildings etc, and am always happy to talk through your specific requirements.
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